Store list-unsubscribe header or list-help header (Inxmail Commerce)

Step by step

1. Open the List-Help-Header navigation item in the space settings.

2. Enter a list-help header.

3. Click Save.

• You have stored a list-help header at space level.

The list-help header at space level is pulled for all mailings for which no deviating list-help header is defined at mailing level.

You cannot store a list-unsubscribe header at the space level because the list-unsubscribe header must make it clear which mailing is be unsubscribed from.

Step by step

1. Open the Mailing settings.

2. Under Unsubscribe information > Mailing type, specify whether your mailing is a transaction-only mailing or a mailing with promotional content.

   

   • Mailing with promotional content: Add a list-unsubscribe header.

     Users must unsubscribe using one-click unsubscribe.

     

   • Pure transaction email: Add a list-help header.

     

     You also have the option of storing a list-unsubscribe header for transaction emails instead of the list-help header. If you specify both headers, then the list-unsubscribe header will be used and the list-help header will be ignored.

3. Click Save.

• You have stored a list-help header at mailing level.