Standard roles

You can tell a role is a Inxmail standard role by the Inxmail logo and the fact that you cannot delete or edit it.

Below you will find all standard roles that initially come with Inxmail. You can assign one or more roles to your users to provide them with the optimum conditions to complete their work.

Space roles

API credentials

Use the “API access” role to manage technical API access to Inxmail in the API credentials navigation item.

 

Recipient manager

As a recipient manager, you have full rights in Newsletters and campaigns in the recipient area

 

Inxmail Professional Sync full access

The role "Inxmail Professional Sync full access" role allows you to synchronize mailings between Inxmail Professional and newsletters and campaigns.

 

Mail relay user

As a "Mail relay user", you can view clicks, openings and sending information in Mail relay spaces.

 

Mailing manager and designer

The role "Mailing Manager and Designer" gives you full rights in the area of editing and recipients for newsletters and campaigns.

You can also use labels, send mailings and view reporting data.

 

Editor

The “Editor” role is a classic role for basic email editors.

  • Newsletters and campaigns: As an “Editor,” you can create and approve mailings, and edit them within a limited scope.

  • Transactional mails: As an "Editor" you can create and edit mailings, view sending information and reports. You cannot create or edit workflows or events.

     

Space manager

As a "Space manager" you have full rights in a space.

Depending on the space type, these can be different rights. These are the space types:

Account roles

Account manager

As an "Account manager" you have full rights in account management.

You have no implicit space rights. Assign space roles to yourself as needed.

Assign this role with care: The "Account manager" role is very powerful because you can assign or revoke rights to yourself and others. Only assign the role to users who you are sure will use it responsibly.

Support portal user

As a "Support portal user", you will see the "Support portal" tile on the Inxmail home page. Use the support portal to report problems and queries to Inxmail support.

"Full access to account" is no longer available: The role "Full access to account" has ceased to exist as of February 2025. Assign the Admin role instead.

Space & Account: Admin

All standard roles are split up into space roles and account roles.

Exception: The "Admin" role, which gives you full rights at account level and in all spaces. Strictly speaking, "Admin" is not a role in the usual sense, but a collection of all rights in Inxmail.

 

Admin

As an admin, you have full rights in account management and in all spaces. This means that you have all the rights that can be granted in an Inxmail account.

Assign this role with care: The "Admin" role is very powerful. Only assign the role to users who you are sure will use it responsibly.

What do I need this role for?

The "Admin" role is useful for small companies or departments with 1-2 team members who carry out all email marketing activities by themselves. As soon as you start dividing up the work into different areas of responsibility, we recommend you to work with other standard roles or with your own roles that give each user only the rights they need to perform their day-to-day tasks.

Next steps