Create guest users

What is a guest user? With the "Create guest user" feature, you can grant temporary access for your space to your agencies or partners. You decide yourself which rights your guest account includes. All roles in your account are available to you.

Step by step

Open the "Guest Users" tab in the "Users" navigation item.
Click New guest user.

The "Create guest user" dialog is displayed.
Enter the email address of your guest user.

Who qualifies as a guest user? You can invite users from other Inxmail New Xperience accounts who are not users in the current account. Guest users can be, for example, agencies or partner companies who want to work in your space.
Assign rights to your users.

What happens if I do not assign the user any rights/roles? Users who are not assigned a role cannot work in Inxmail New Xperience. Their login will fail. In order for your users to be able to work, you need to assign rights to them.
Click Create.

You have created a guest user.

Workflow: What happens next?

On your side	On your guest user's side
By creating the guest user, you have triggered an invitation email with an access link to be sent to your guest user. You can recognize guest users who have not yet accepted their invitation by their Pending status. The last name and first name for your guest user will be displayed only after your guest user has accepted the invitation.
	Your guest user will receive an email with an access link. Your guest user clicks on the access link and accepts the invitation.
As soon as your guest user has clicked on the access link in the invitation mailing, the status will change from Pending to Active.

On your side

On your guest user's side

By creating the guest user, you have triggered an invitation email with an access link to be sent to your guest user.

You can recognize guest users who have not yet accepted their invitation by their Pending status.

The last name and first name for your guest user will be displayed only after your guest user has accepted the invitation.

Your guest user will receive an email with an access link.

Your guest user clicks on the access link and accepts the invitation.

As soon as your guest user has clicked on the access link in the invitation mailing, the status will change from Pending to Active.

What happens if my guest user does not accept the invitation? After seven days the invitation link becomes invalid.

Within a 30-day-period, you can resend the invitation in the "Edit guest user" dialog.

Guest users whose invitation has expired can be identified by the Expired status.

Automatic deletion after 30 days: If your guest user does not accept the invitation, the guest account will be automatically deleted after 30 days.