Use your domain as the sender address

Use your authenticated domain as part of the sender address as soon as your sending domain is shown in green or has the Ready status.

What does "Use your domain as part of the sender address" mean?

For Inxmail to send your emails through your authenticated domain, your sender address must be on this domain.

Example

Your authenticated domain is: newsletter.example.com.

Possible sender addresses then include:

  • info@newsletter.example.com

  • helloworld@newsletter.example.com

  • and so on

Any email address on your domain is possible. No real mailbox has to exist behind it because Inxmail forwards all replies to your forwarding address.

Which statuses are available?

Depending on which Inxmail product you use, the status of your sending domain is shown differently.

In the "Sending domains" navigation item, the following validation statuses can occur:

Display

Meaning

Green label, checkmark icon, green text

  • All deliverability settings are stored correctly.

  • You can send your emails with a signature through this sending domain.

Optional: If you want, you can add a BIMI record on your main domain with your domain host.

Green label, checkmark icon, green text (yellow warning triangle).

  • The DKIM and SPF details are stored correctly.

  • DMARC is not configured

Recommendation: Set up DMARC.

Red label, X icon, red text

  • You have not stored any DNS records.

  • You cannot send emails.

Recommendation: Set up your sending domain.

Ready: You have authenticated your domain correctly and can send your mailings through the domain.

Check records: You can send mailings through your authenticated domain with limitations. Your emails might bounce or land in spam.

Not possible: Your domain is not authenticated correctly. You cannot send mailings through your domain.

Step by step

  1. Use your sending domain:

    Newsletters & campaigns

    Use a sender address with your subdomain in your list settings.

    Full Domain Alignment: To achieve Full Domain Alignment for Newsletters & campaigns, you need to set up the mailing links in Inxmail Professional as described below.

    Transactional mails

    Use a sender address with your subdomain in your mailing settings or in your Mail Relay source systems.

    New mailing editor: In the new platform editor, enter the sender address during mailing approval.

    Reply-to address

    We recommend using the same email address for the sender address and the reply-to address. If you prefer to use a different reply-to address, that is also possible. At the moment, email providers do not take the reply-to address into account for deliverability. So there are no requirements for the reply-to address.

    Adjust the reply-to address in your mailing settings or in your Mail Relay source systems.

    Full Domain Alignment: Full Domain Alignment is ensured as soon as you send your emails through the subdomain that is stored for tracking and tracking is active.

    Inxmail Professional

    Use a sender address with your subdomain in the properties of your mailing list.

    Reply-to address

    We recommend using the same email address for the sender address and the reply-to address. If you prefer to use a different reply-to address, that is also possible. At the moment, email providers do not take the reply-to address into account for deliverability. So there are no requirements for the reply-to address.

    Adjust the reply-to address in the advanced properties of your mailing list.

    Note: Contact your Inxmail representative or if you cannot see the advanced properties.

    Full Domain Alignment

    To Full Domain Alignment achieve, you also need to base the mailing links on your authenticated subdomain. That means:

    • URL for website links
    • URL for link tracking

    If you have stored only one subdomain in the "Sending domains" navigation item, you do not need to do anything. Inxmail configures the mailing links centrally across lists for you. This setting also applies to lists that you create in the future.

    Do you have multiple subdomains?

    If you have stored multiple subdomains in the "Sending domains" navigation item, you need to adjust the mailing links yourself in each list.

    As soon as you have set up and validated your domain, Inxmail will prepare Full Domain Alignment for you, including alignment of the mailing links. Activating the subdomain for mailing links can take up to two business days.

    Check the activation status: Open the URL of your subdomain via HTTPS, for example https://subdomain.example.com, to check the current status. If an Inxmail page appears, website links with an SSL certificate are enabled for your subdomain.

    Adjust the mailing links in the sender address in the administrative properties of your mailing lists.

    Note: Contact your Inxmail representative or if you cannot see the administrative properties.

    Enter the new mailing links in the following format: https:// + your subdomain.

    Example:

    • URL for website links: https://subdomain.example.com

    • URL for link tracking: https://subdomain.example.com

    Special case: If you use the Main domain or subdomain via alias option and entered a dedicated bounce domain as part of that, enter your bounce domain instead of the subdomain.

    Yes. If you have stored more than one subdomain in the "Sending domains" navigation item, you will also need to adjust the mailing links for new lists in the future.

    Important: Before your first live send, use a test mailing to check whether the domain resolves correctly and whether website links and link tracking work.

    Activation of the domain for link tracking can take up to 3 business days. If you need more information, get in touch with your Inxmail contact person or for more information.

  2. Use the same or a different authenticated sending domain in all your lists, mailing settings, and source systems.

  • Done! You now send your emails exclusively through authenticated sending domains.

Learn more