Use authenticated domain as sender address

Set a sender address using your subdomain as soon as your sending domain has the status Ready.

Status

Meaning

Ready

You have successfully authenticated your domain and can send your mailings using this domain.

Optionally, add your BIMI logo with your domain host if you haven’t done so already.

To do so, you’ll need a VMC certificate. Contact your Inxmail contact person or for more information.

Check records

You can send mailings via your authenticated domain, but with limited deliverability. Some emails may bounce or end up in your recipients' spam folders.

  • Your DKIM settings have been configured correctly.

  • However, your domain is not aligned because MX, SPF, or redirect settings are incorrect.

Add the DNS entry for MX / SPF / Redirect with your domain host.

Not possible

Your domain is not properly authenticated. You cannot send mailings using this domain.

Check your settings or re-authenticate the domain from scratch.

In order for Inxmail to send emails through your authenticated subdomain, your sender address must use this subdomain.

Example

Your authenticated subdomain is: newsletter.example.com.

Valid sender addresses would be:

  • info@newsletter.example.com

  • helloworld@newsletter.example.com

  • etc.

You can use any email address on your domain. They don’t have to be actual mailboxes — Inxmail sends all replies straight to your forwarding address.

Step by step

  1. Newsletters & campaigns

    Set a sender address using your authenticated subdomain in your list settings.

  2. Transactional mails

    Set a sender address using your authenticated subdomain in your mailing settings or in your mail relay source systems.

Set this or another authenticated subdomain in all your lists, mailing settings and source systems.

  • You are now sending emails through an authenticated sending domain.

Next step