Status of campaign members

When you add a member to an Inxmail campaign, the member is assigned the status "New" by default.

The status of a campaign member applies to one campaign in each case. That means that a contact can have a different status in different campaigns. In addition, the status of a member can change after a mailing has been sent, for example, if a member has unsubscribed from a newsletter.

Possible member statuses in Inxmail campaigns

Status	Meaning
New	Default setting for all newly added campaign members.
Sent	Campaign member was successfully transferred to Inxmail.
Not sent	Campaign member was not transferred to Inxmail (e.g., because the email address is not available, it is invalid, or the campaign member has unsubscribed from the newsletter).
Duplicate	If there is a campaign member in the campaign with an identical email address, the following campaign members are given this status and transferred to Inxmail.
Opened	The campaign member has opened the mailing.
Opt-out	The campaign member unsubscribed from the newsletter using an unsubscribe link, for example.
Hard Bounced	A hard bounce occurred. In other words, the mailing could not be sent to a recipient due to a permanent error (for example, due to an incorrect email address or deleted email account).
Soft Bounced	A soft bounce occurred. In other words, the mailing list could not be sent to a recipient due to a temporary error (for example, because the target mail server could not be reached due to a recipient’s email inbox being full).
Unknown Bounce	An unknown bounce occurred. In other words, the mailing could not be sent to the recipient for unknown reasons.
Illegal Value	The campaign member was not transferred because certain values are not valid (for example, an incorrect email address or the text in a column exceeds the restricted number of characters in Inxmail).
Blacklist	The campaign member was not transferred because it is located on the blacklist in Inxmail (for example, due to a misuse complaint). This recipient does not receive any mailings.