Delete users for good

Background: Inxmail New Xperience moves deleted users to the "Deleted users" tab and permanently deletes them after 30 days. Within this period, you have the possibility to restore deleted users.

Within this 30-day period, you can manually delete deleted users permanently. This way the email address is available once again, and you can use it to create the user in another Inxmail New Xperience account.

Step by step

1. Open the "Users" navigation item.

2. Click the "Deleted users" tab.

   An overview of the users you've deleted is displayed.

   

3. Click "Delete permanently" for a specific user.

   

4. If you want to permanently delete several users at once, you can also click Permanently delete all users.

   

5. Click Delete to confirm that you want to permanently delete the user.

   

• You have permanently deleted a deleted user. You cannot restore it.

E-mail address available

• The email address of the deleted user is available once again. You can use it to create a user in another Inxmail New Xperience account.