Double opt-out unsubscribe procedure
Step by step
- In the Settings for unsubscription section, select Double opt-out (unsubscription to be confirmed by email).
- If required, select the Enable unsubscription via list unsubscribe header check box.
-
Specify the following in the Settings for double opt-out section:
Field
Description
Send confirmation mailing
If this check box is selected, Inxmail Professional will send the recipient a mailing with a link that they must click to confirm their unsubscription. Click the
(Select mailing) button to select the confirmation mailing to be sent. Please note that this mailing must have been approved (Subscribe and unsubscribe mailings).
The following options are available via the
(Mailing options) button:
- Open selected mailing as read-only
- Copy and edit selected mailing
Create new mailing
( Creating and editing unsubscribe mailings on the Cancel subscription tab )The Send confirmation mailing check box is always selected for double opt-out, as a confirmation mailing must always be sent as part of this unsubscribe procedure.
Send timeout mailing
If this check box is selected, a mailing will be sent if the interested party clicks the link in the confirmation mailing after the confirmation deadline has passed (Number of days in which double opt-in must be confirmed field).
Click the
(Select mailing) button to select the timeout mailing to be sent. Please note that this mailing must have been approved (Subscribe and unsubscribe mailings).
The following options are available via the
(Mailing options) button:
- Open selected mailing as read-only
- Copy and edit selected mailing
- Create new mailing
(Creating and editing unsubscribe mailings on the Cancel subscription tab )
Send farewell mailing
If this check box is selected, Inxmail Professional will send a farewell mailing to the recipient following successful unsubscription. Click the
(Select mailing) button to select the farewell mailing to be sent. Please note that this mailing must have been approved (Subscribe and unsubscribe mailings).
The following options are available via the
(Mailing options) button:
- Open selected mailing as read-only
- Copy and edit selected mailing
Create new mailing
( Creating and editing unsubscribe mailings on the Cancel subscription tab )Number of days in which double opt-out must be confirmed
Period of time in which recipients must confirm their unsubscription.
If a recipient confirms their unsubscription later, they are sent to a special landing page (Landing page if the confirmation period has expired field) and are not unsubscribed.
Landing page in case double opt-out already confirmed
URL of the landing page that appears if a recipient clicks the unsubscription confirmation link in the confirmation mailing again.
Landing page if the confirmation period has expired
URL of the landing page that appears if a recipient clicks the unsubscription confirmation link in the confirmation mailing after the specified time period has expired (Number of days in which double opt-out must be confirmed field).
Delete recipient from system if the recipient is not subscribed to another list
If this check box is selected, Inxmail Professional will delete the recipient's data after successful unsubscription, provided the recipient is not subscribed to any of your other mailing lists.
Command for unsubscription by email
The
(Edit) button allows you to change the command that is required for unsubscription by email (Mailing list subscription and unsubscription by email).
- In the Predefine unsubscribe link section, specify whether you want to predefine an unsubscribe link that you can subsequently use for all mailings in the mailing list.
- To ensure that Inxmail Professional automatically sends notifications to a particular email address when a recipient unsubscribes from the mailing list, specify the following in the Notification of unsubscription section:
- To ensure that a notification is sent as soon as a recipient has unsubscribed from the mailing list but not yet confirmed, select the Notifications on unconfirmed unsubscription check box.
- To ensure that a notification is sent as soon a recipient has confirmed their unsubscription from the mailing list (via a confirmation mailing), select the Notifications on finalised unsubscription check box.
- Enter the email address to which the notifications are to be sent in the to email address field.
- Save your entries.
- You have now activated and set up the double opt-out unsubscribe procedure for the mailing list.
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