You can use a website to provide newsletter recipients with information about the unsubscribe option. This involves adding to the source code a list-help link URL, which is not visible in the mailing itself. The link must link to a landing page that explains to the recipient how they can unsubscribe from receiving further mailings or why this is not possible for legal reasons.
Unsubscription via list-unsubscribe is not possible in this case.
It is envisaged that inserting a list-help link is only to be used in exceptional situations, in which special circumstances mean that unsubscription from a mailing cannot be undertaken by means of an unsubscribe link or via a list-unsubscribe header.
Example: Visit
Important: Inxmail GmbH is a member of the Certified Senders Alliance (CSA) (
Detailed information can be found in the section Create list-help link.
Inxmail Professional:
2 possible use cases
Depending on your contract, you might use Inxmail Professional in different ways:
Learn more
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As part of the Inxmail platform: You use newsletters & campaigns as your main tool for creating and sending newsletters. Inxmail Professional only serves as a recipient database and configuration tool in the background.
We are constantly expanding the functionality of “Newsletters & Campaigns”. Check out newsletters & campaigns section to find out if the feature you are looking for might already be available there.
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Full scope: You use the legacy tool Inxmail Professional as your main tool for creating and sending newsletters.
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