Setting up an email sequence

Step by step

  1. On the Mailing list tab > Email sequence agent, select the Settings tab.
  2. Configure the following fields under Activity after completion of email sequence:

    Field

    Description

    Do not trigger any further activity

    When this option is selected, the following happens after a recipient has received the last email sequence mailing in the email sequence:

    The recipient remains in the recipient table of the mailing list.

    The recipient does not receive the email sequence mailing in this email sequence again.

    Remove recipient from the list

    If this option is selected, recipients are removed from the recipient table of the mailing list after they have received the last email sequence mailing in the email sequence. This way, the email sequence subscriber list remains small and mailings can be dispatched more quickly.

    Note: Recipients are not deleted immediately but are removed at the next email sequence dispatch date.

    Note: This may also affect the dispatch of mailings that were created in this mailing list in the Mailings agent > Mailings tab.

    Repeat the email sequence from the start

    If this option is selected, recipients will receive the email sequence again after they have received the last email sequence mailing in the email sequence.

    Note: This is useful for sending horoscopes, daily proverbs, etc.

  3. Configure the following fields under Dispatch settings:

    Field

    Description

    Sending start time (hour: 0 to 23)

    In this field, you can specify the time at which each mailing in the email sequence is to be sent.

    Note: You specify the day on which the email sequence mailings are to be sent at the set time in the Send in fixed intervals or Send on these weekdays field.

    Send in fixed intervals

    When this option is selected, you can specify in which particular intervals to one another (that is, after how many days) the mailings in the email sequence are to be sent.

    Note: The first email sequence mailing may be sent no earlier than 24 hours after a recipient has subscribed.

    Send on these weekdays

    When this option is selected, you can specify the weekdays on which the mailings in the email sequence are to be sent.

    Note: You can also define several weekdays.

    If you only selected one weekday, you can

    also specify an interval of ā€˜nā€™ weeks after which the next email sequence mailing is to be sent (on this weekday).

  4. To start your email sequence, click the Inactive button.

    Note: You can only click the Inactive button, if:

    • You have created one or several email sequence mailings for your email sequence (Creating a new email sequence mailing)
    • you have also selected one or more weekdays if you previously selected the Send on these weekdays option

    Otherwise, the Inactive button is greyed out.

  • Your email sequence is active and the mailings in the email sequence will now be sent on the days you have specified.

Additional information

You can use the Start sending now button to send the next email sequence mailing in this email sequence to your recipients. Please note that the email sequence mailing will then be sent immediately and all the dispatch settings you specified on the Settings tab will be ignored. After the mailing has been sent, mailings in your email sequence will continue to be sent as normal.

Once an email sequence mailing has been sent, the number of the sent email sequence mailing () is entered into the Overview: RecipientsSequence no. column (with a grey background) in the Recipients agent. You can change the number in this column (for example, you can decrease the number by one so that the recipient receives the last email sequence mailing again).

To change an email sequence that has already been activated (for example, if you want to modify your dispatch settings), click the Active button on the Settings tab and make the necessary changes.