Import automation: status, history and error messages

Overview" tab

In the "Overview" tab, you can see all the import automations that you have already created. You can have 3 statuses:

  • Draft

  • Active

  • Deactivated

The "Draft" and "Deactivated" statuses behave in the same way. "Deactivated" is merely an indication that Import Automation was previously active.

History" tab

If you set an import automation to "Active", it starts as soon as the time you have defined in your time interval is reached - e.g. daily at 16:00. You can see current and completed import automations in the "History" tab.

There are 3 statuses in the "History" tab:

  • Successful: Your source file has been loaded. At least one data record per source file has been successfully imported. However, it is possible that not all data records have been imported, see critical scenarios.

  • Canceled: Your import was canceled during processing.

    An import can be canceled for the following reasons:

    • The destination list was deleted during the import.

    • The import could not be continued after a server restart.

    • The import has been suspended for all source files.

  • Failed: We could not load your source file. No data records were imported.

    An import may fail for the following reasons:

    • The import source could not be reached.

    • Authentication at the import source has failed.

    • Access to the source file was not successful.

    • The source file did not exist or could not be found.

    • No data record could be imported.

Error messages

You can find more detailed information and error messages about the import process in Newsletter & Campaignsat the moment. Switch to Inxmail Professional and export the import history. In the downloaded CSV file you will see all the technical details of your import.

We are working on it: More detailed import information will soon be available in Newsletter & Campaignswill soon be available.