Specify placeholders for Inxmail Commerce
Before you can use Inxmail Commerce to send transactional emails, you must first specify in Inxmail Commerce which placeholders you would like to use from the source system. This is done in the event configuration in Inxmail Commerce. There, in the so-called event XML, you enter all placeholders that Inxmail Commerce is to receive from the source system and which you can therefore use in transactional emails. You can insert the placeholders entered in the event XML into the transactional emails.
| Event configuration | Mail Builder |
| order | Dear customer, thank you for your order. |
| {$sOrderNumber} | Your order number: {$sOrderNumber!} |
| {$sAmountNet} | Net total prices: {$sAmountNet!} |
|
{$sOrderDay}
|
Order date: {$sOrderDay!} Kind regards, Your sales team |
When the transactional email is sent, the placeholders are filled with the appropriate values.
Dear customer,
Thank you for your order.
Your order number: 4711
Net total prices: 100€
Order date: 05/01/2026
Kind regards,
Your sales team
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