Interplay between recipient reactions and tracking permission

GDPR Interplay between tracking permission and target groups related to recipient reactions

Note that the recipients determined for a respective target group depend on the advanced property Include consent for person-based tracking.

Detailed information can be found in the section Mailing lists > Advanced properties.

Scenario 1

Settings

Include consent for person-based tracking

Include (global settings will be ignored)

 

Condition for link

The recipient has/has not clicked a specific link in a specific mailing.

Initial situation

Recipients

Clicked link 1

Tracking Permission

Jansen

Yes

Petersen

No

Robertsen

Yes

Ulfsen

No

The (stylised) table in which click behaviour is stored appears as follows:

Result

Condition: Clicked a specific link in a specific mailing

Only the recipient Jansen belongs to the target group.

The recipient Robertsen also clicked Link 1. However, he did not give consent to person-based tracking, so he will not be included in the formation of the target groups.

Condition Did not click a specific link in a specific mailing

Only the recipient Petersen belongs to the target group.

The recipient Ulfsen also clicked Link 1. However, he did not give consent to person-based tracking, so he will not be included in the formation of the target groups.

Scenario 2

Setting

 

Include consent for person-based tracking

Do not include (global settings will be ignored)

 

Condition for link

The recipient has/has not clicked a specific link in a specific mailing.

Initial situation

Recipients

Clicked link 1

Tracking Permission

Jansen

Yes

not relevant

Petersen

No

Robertsen

Yes

Ulfsen

No

The (stylised) table in which click behaviour is stored appears as follows:

Result

Condition: Clicked a specific link in a specific mailing

The recipients Jansen and Robertsen belong to the target group. Both clicked link 1.

The value in the Tracking permission column is not relevant to determining which recipients belong to the target group.

Condition Did not click a specific link in a specific mailing

The recipients Petersen and Ulfsen belong to the target group. Neither of them clicked link 1.

The value in the Tracking permission column is not relevant to determining which recipients belong to the target group.