Overview of action mailings

As with timed trigger mailings, action mailings are sent by the system automatically. However, the event leading to the dispatch of the action mailing is not time-determined. Instead, the sending of action mailings is triggered by the recipient or their email account.

General procedure

For action mailings, select the Action mailing mailing type in the startup dialog. You can then create (Mailings (Redaktion)), check (Mailings (Prüfung)) and approve (Mailings (Freigabe)) the action mailing in the same way as for standard mailings.

You must activate the action mailing before it can be sent. In other words, you must either combine the action mailing with an event, whereby a new action sequence is created (Überblick Aktionsmailings), or you must integrate the action mailing into an already existing action sequence (Überblick Aktionsmailings).

Option 1

Option 2