Tracking type when using Inxmail Commerce as a mail relay

By default, there is no tracking when you use Inxmail Commerce Mail Relay.

Note: Tracking for your workspace must be activated by Inxmail Support. Note: Contact your Inxmail contact person or Care-Consulting@inxmail.de for more information.

In case you are using Inxmail Commerce as an email sending and tracking system (mail relay) (Use Inxmail Commerce as mail relay (SMTP/REST-API)), the emails and the links they contain are automatically provided with trackable features.

The setting for the tracking type also applies when you use Inxmail Commerce as an email sending and tracking system. In other words, person-based tracking enables data acquired via tracking to be traced back to the corresponding recipient. This is not possible with anonymised tracking. At the same time, anonymised tracking allows you to determine unique opens and unique clicks, as anonymised opens and clicks are likewise unique. In other words, you can determine precise key figures even with anonymised tracking.

With the appropriate setting, Inxmail Commerce anonymises only the mailing’s trackable features that Inxmail Commerce has generated. Other person-based values or parameters are not anonymised by Inxmail Commerce.